Hemel Hemstead, UK – Heidelberg Engineering has been shortlisted for the coveted Optician Journal’s Optical Supplier of the Year Award. Companies who have reached this stage have been selected on the basis of the rigorous criteria laid out by the journal –
“The panel of judges looks for suppliers to the retail optical business who can demonstrate excellence in service, quality and relationships.”
Attracting entries from a diverse range of companies supplying High Street opticians and supporting the professional skills of optometrists, competition for the title is fierce. The Heidelberg Engineering team, which provides highly accurate and reproducible OCT and confocal fundus imaging technology, provided details of how the optical professional has been supported with technical and business advice, ongoing world class education, and clinical guidance which is helping to improve the standards of eye care throughout the UK.
Testimonials from Heidelberg Engineering UK customers were a major factor in the company being shortlisted. The regard in which the company is held was demonstrated by comments from the profession.
Mary Bramley, optometrist practice co-owner of Aves Optometrists in Hertfordshire, expressed the view of many –
“Heidelberg Engineering is a great company to work with – we really appreciate their high level of education and training, and the support is excellent. The yearly International SPECTRALIS Symposium is amazing and we have been very privileged to attend two of these events and to have such an insight into the most up-to-date research.”
Jason Rickaby, a Lincoln optometrist practice owner, agreed that the quality and support services provided for the OCT were of paramount importance and three years down the line, he is delighted –
“I was looking for quality and exceptional customer service and this is what I have found.”
Nishit Patel, optometrist practice owner of the Orpington Eyecare Centre, praised the level of support that he receives from Heidelberg Engineering as he prepares to step up his NHS work with more shared care provision –
“I will have a strong clinical focus and so was looking for a good OCT with accurate and consistent scanning. Heidelberg Engineering came highly recommended by medical retinal specialists. With Heidelberg Engineering’s training my support staff will soon be undertaking the acquisition of images.”
Heidelberg Engineering UK Director, Krysten Williams is proud of the very high levels of commitment provided to the optical community by her team –
“Every single person who works at Heidelberg Engineering and within our educational academy is genuinely passionate about eye health care and working diligently to improve the level of care in the community – with the ultimate goal of saving peoples’ vision. This is what drives us all at Heidelberg Engineering. We support our customers with every aspect of their business and go far beyond the remit of simply supplying a medical device – a fact which is increasingly recognised throughout the optical community.”